Europees Centrum voor de Consument België
Uw rechten als consument stoppen niet aan de grens. Hebt u een probleem met een aankoop in een andere Europese lidstaat? Doe dan gratis beroep op de diensten van ECC België en zijn Europese netwerk.
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In de kijker
Toll roads in Europe
In some countries you have to pay toll to use the roads. Sometimes that toll comes in the form of a vignette, sometimes you pay per kilometre driven. You should also watch out for ‘invisible’ toll roads!
Verder lezenDigital content and services
Do you ever download or stream movies? Are you active on social media? This type of digital content and services has been subject to new rules since June 2022. We have analysed them in fine detail on your behalf.
Verder lezenFlight brought forward, now what?
Has your flight been brought forward by more than an hour? According to the European Court of Justice, you then have the same rights as provided for by the European legislator in the event of a canceled flight.
Verder lezen